Zoom Delivery
Posted on 13. Feb, 2009 by Bob Wilson in News and Notes
Recently, we had a gymnastics meet in Chicago for which we were supplying over 4000 pieces of gymnastics wear. These leotards were going in the welcome packages for meet attendees and it was a pretty big deal for both us and the event organizers.
Well, the fabric didn’t arrive until the Friday before the gymnastics meet. That was a problem, especially when you factor in all of our regular orders. After bringing in extra people on the weekend and staying late, we got that gymnastics wear out the door. We were so determined to meet this client’s deadline; we even had someone drive up the day before with about 75% of the order to make sure it got there.
Why?
Because we made a promise.
I think that’s a reflection of how MotionWear does business and my own philosophies. We are always striving to make a competitive, quality product and then delivering that to our customers. If that means telling Jim from accounting that he may have to drive a van load of 4000 leotards to a gymnastics meet in Chicago, well then that’s what it means.
My job at MotionWear isn’t to sit here at the helm of the ship and look off into the distance. It’s hand’s on and all of our managers have the same attitude. Just because you wear a suit to work, that doesn’t mean you won’t have to get down into the trenches – especially when our customers’ needs are on the line.



