Comments on: Which Gymnastics Software Do You Use and Why?

By: Admin

Admin — Thu, 03 Nov 2011 14:25:08 +0000

Sorry to hear of your struggles. Unfortunately that article was written over 2 + years ago and policies/service may have changed since. Hope you’re able to rectify the issue.

By: Diana

Diana — Thu, 03 Nov 2011 13:52:15 +0000

I purchased a GymSoft product and the customer service is horrible. You state in your post it has a 30 day money back policy….not true I am still trying to get my $480 from the company and I don’t even have the product.

By: Carolyne

Carolyne — Wed, 02 Feb 2011 00:02:28 +0000

The software could be just one more clone of software. Considering all the reviews of the software I’m beggining to wonder if any of the testers have even used the software package.

By: Jamie

Jamie — Thu, 01 Jul 2010 05:35:14 +0000

We have used iClassPro from the beginning and we are very happy. I can always call support if I have any questions.

I would like to see 2 way QB integration instead of one way but overall the program is very user friendly and does the job that I need it to do.

By: John

John — Tue, 02 Feb 2010 04:45:22 +0000

We were using jackrabbit and liked it actually. It isn’t that bad but it certainly won’t win any beauty contests. At a gymnastics convention in SanDiego a year or so ago, we met up with the iclass people and saw it up close and personal.

One of our coaches was commenting on how user friendly and pretty the iclass stuff was so we signed up for the free trial. After a few weeks of using it we decided to stop using jackrabbit software and start using iclass. It was slow at first when we started importing everything but after calling it was all fixed up. Now we’ve been happy customers and continue to be so. Amazingly, they’ve added every single feature we required. We’re certainly fans.

By: Susan

Susan — Thu, 29 Oct 2009 18:37:19 +0000

I’ve struggled with GymSOFT for 4 years. It’s account and account statement functions are not fully coordinated, the fatal problem being that, in the event of account modification, statements will not date new entries as entered on an account, thus making the invoicing process useless. Other difficulties exist in the statement creation function if automated billing is engaged. You have to disengaged the auto function, create a statement, and re-engaged the auto function updating the start date to avoid continual daily rebilling. I’ve managed to figure out most of the challenges, but GymSOFT has not yet fixed the fatal statement dating problem since I brought it to their attention in 2007. I need an efficient way to invoice accounts and am now in search of less time-consuming, workable software.

By: Cindy

Cindy — Fri, 05 Jun 2009 22:28:48 +0000

After trying multiple software packages, we found iClassPro for our gym and have been VERY pleased with the level of service and the quality of the software. It is web based, so that took some getting used to, but now we wonder how we did without online registration.